Last Updated: April 1, 2026
At OM SAI RAM TRAVELS ("we", "our", or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Data: Name, email address, phone number, and address provided when booking or contacting us.
- Trip Details: Pickup and drop locations, travel dates, and vehicle preferences.
- Payment Information: We do not store payment card details directly. Payments processed through secure payment gateways.
- Usage Data: Browser type, IP address, pages visited, and device information collected automatically.
- Cookies: Small files stored on your device to improve your browsing experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and confirm your travel bookings
- To communicate with you regarding your bookings and inquiries
- To send promotional offers, newsletters, and updates (with your consent)
- To improve our website, services, and user experience
- To comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- With trusted service providers who assist us in operating our website and conducting our business.
- When required by law, legal process, or government authorities.
- To protect our rights, property, or safety and that of our customers.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies Policy
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for data processing (where applicable)
- Lodge a complaint with a supervisory authority
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: info@omsairamtravels.com
Phone: +91 8448569297
Address: Dwarka Mor, New Delhi – 110059, India